What you can book with our team
If you are planning a new print room, upgrading older equipment, or need help getting cleaner colour on fabric, a demo visit is a good place to start. We work with small garment and textile businesses in Johannesburg, Pretoria, Durban, Cape Town and Bloemfontein, as well as nearby areas like Boksburg and Midrand.
During the visit, we can walk you through machine operation, print quality, ink handling and the kind of output you can expect on different fabric types. If you are comparing a few setup options, we will keep the discussion practical and focused on production, not theory.
- Direct-to-fabric inkjet printer demonstrations
- Heat press demonstrations for finishing and transfer work
- Training visits for new operators
- Consultations for production planning and workflow
How to request a demo or consultation
The quickest way to start is to send a request through the enquiry form on our contact page. Tell us where you are based, what kind of fabric work you do, and whether you want a machine demonstration, a training visit, or a review of an existing setup.
Once we have the details, our team will get back to you with the next step. If needed, we can help you decide whether a workshop visit, remote call, or on-site session is the better fit for your business.
- Share your town or area
- Explain what you want to print and on which fabrics
- Tell us if you need installation, training or fault support
- Include any timing needs around production or delivery schedules
What happens during the visit
A typical demo or training visit is hands-on. We show you how the machine works, how to set up your jobs, and what to watch for when you need consistent colour and detail. If your business is in a humid coastal area like Durban or you work through load shedding in Gauteng, we can also discuss practical operating habits that help protect print quality and keep downtime low.
We use the session to answer the questions that matter day to day, such as fabric preparation, ink flow, nozzle checks and how to handle jobs when orders are moving fast. If you already have equipment in place, we can also look at your current production flow and point out simple improvements.
Support for setup, training and production issues
Booking a demo does not have to be only about new equipment. Many clients ask us to come out for set-up training, colour profiling, preventive servicing or a production audit. That way, the visit solves more than one problem at once.
Our support team can assist with machine installation, operator training, printhead cleaning, ink system flushing, spare parts supply, remote troubleshooting and maintenance contracts. If a machine has been standing idle, or the colour has shifted after a long run, we can help bring the process back under control.
- Installation and relocation support
- Preventive servicing and breakdown repairs
- Colour profiling and print consistency checks
- Spare parts and consumable guidance
Who you will speak to
Your booking is handled by a South African team based in Wadeville, Germiston. Depending on the type of request, you may deal with Naledi Khumalo for sales guidance, Johan van der Merwe for installation matters, Ayesha Patel for training, Thabo Nkosi for repairs, Megan Naidoo for ink and media advice, or Lerato Molefe for customer support follow-up.
We keep the process straightforward. If your business needs a demo in Germiston, a support visit in Pretoria, or a training session in Cape Town or Bloemfontein, we will help organise the right person for the job. No matter the size of the order, the aim is the same: clear advice and proper support.
Before your appointment
A little preparation makes the visit more useful. Have samples ready if you can, especially if you work with mixed fabric types or need help matching a specific colour. If you are looking at a new print room, it also helps to know your space measurements, power supply and daily output target.
We recommend keeping a short list of questions so nothing gets missed. If you are unsure whether your premises can handle the equipment, or whether your current workflow is suitable for higher volume, bring those points up during the booking. We will go through them with you step by step.
- Measure your available floor space and access points
- Note your expected print volume per day or week
- Bring fabric samples where possible
- List any faults, colour issues or recurring stoppages
