People who know the print floor
At Fabric Printer, the team is built around real production needs. We work with small garment makers, textile studios and print rooms that need straight answers, careful setup and support that fits South African conditions, from load-shedding to coastal humidity and busy workshop schedules.
Our base in Wadeville, Germiston gives us a practical starting point for installations, training and service across Johannesburg, Pretoria, Durban, Cape Town and Bloemfontein. When a customer needs help with a new machine, a colour issue or a breakdown, the person on the other side of the enquiry is usually someone who knows the process well, not just the product list.
- Machine installation for direct-to-fabric inkjet printers and heat presses
- Operator training for new and existing staff
- Remote troubleshooting and service follow-up
Sibusiso Mthembu, Managing Director
Sibusiso Mthembu leads the business with a focus on practical service and long-term customer fit. He keeps the team aligned around one simple idea: the equipment must suit the work, the operator and the space it is going into. For a business in Germiston, or a boutique in Cape Town, that can mean different setup choices, different training needs and different maintenance planning.
He is involved in customer discussions where production goals, footprint, power stability and day-to-day use all need to be weighed up carefully. His approach is calm and direct, which suits businesses that want clear guidance without extra noise.
Sales and planning support
Naledi Khumalo works with customers who are comparing options and need help matching equipment to their type of work. She asks the practical questions that matter, such as output volume, fabric types, available space and whether the team needs help with setup or ongoing service. That makes it easier for a customer to choose a machine that can keep up with real orders, not just sample runs.
Lerato Molefe looks after customer success, making sure new and existing clients know what to expect after the sale. She helps keep communication clear around delivery planning, follow-up support and service scheduling. Her work is especially useful for businesses that are juggling production and do not have time to chase updates.
- Guidance on selecting the right printer or heat press
- Follow-up on service requests and customer questions
- Support for busy teams managing production deadlines
Technical hands on installation and repair
Johan van der Merwe handles installations with a steady, methodical approach. He takes care of setup, positioning and commissioning so the machine starts off correctly, which matters when a workshop needs clean output from the first production run. He also helps customers think through practical details like access, power points and where equipment can be serviced later.
Thabo Nkosi focuses on servicing, repairs and fault finding. He works on breakdown repairs, printhead cleaning, ink system flushing and preventative maintenance, all the jobs that help protect output when a machine is under pressure. In a South African production environment, where power cuts and stop-start work can affect equipment, that support can make a real difference.
Colour and consumables support
Ayesha Patel coordinates training and helps customers build confidence in day-to-day use. She works with operators who need to learn the basics properly, as well as experienced teams that want a tighter routine for colour consistency and production control. Her sessions are useful for businesses that are expanding and need more than one person in the room to understand the process.
Megan Naidoo handles inks and media support, helping customers choose the right consumables for the job. That includes advice on print behaviour, colour response and how different materials perform in local conditions. For businesses working near the coast or in warm workshops, the right combination of ink and media can reduce avoidable problems and keep the finish more consistent.
- Colour profiling for better repeatability
- Ink and media guidance for different fabric applications
- Training that suits new operators and growing teams
The wider team behind service calls
Our team also supports relocation planning, preventive servicing, spare parts supply and maintenance contracts. That means customers in places like Boksburg, Midrand or further afield can plan ahead instead of waiting for a fault to become a bigger problem. It also helps when a business is moving premises or adding equipment and needs practical guidance on how to set things up again.
What customers often notice is that each person on the team knows their role well, but they also work together closely. A sales question may need technical input, and a service issue may need colour or training support. That joined-up way of working helps keep things moving, even when orders are tight and the workshop is under pressure.
If you want to speak to the right person, start with the enquiry form on our contact page. We will route the query to the team member best placed to help, whether it is a first installation, a production audit or a repair that cannot wait.